Today.
Where credits went this quarter
The May 8 conversation surfaced four major credit lines. The biggest pull came from international dialing, especially Middle East voicemails. The second-largest came from enriching contact data for sequences that didn't convert because of email infrastructure issues.
| International dialing | Heavy use of mobile waterfall + voicemails, primarily in the Middle East. Nordic dialing paused to preserve runway. Largest credit line |
| Voicemail handling | International voicemails consumed credits without producing connects. We'll fix this with dialer-side VM controls in Week 1. |
| Email enrichment | 50,000+ emails enriched and sent across sequences. Reply rates near zero, indicating an email infrastructure issue rather than a credit issue. |
| Waterfall enrichment | Active on lists. Powerful when used surgically. Expensive when run broadly. |
Target.
A 310,000 credit quarter, run on a steady weekly cadence, gives your team three full months of outreach without late-quarter scrambles. The math is simple. The discipline is the change.
Per-user math
With 8 enabled users, the team-level numbers break down to a manageable per-rep allocation. Reps see the budget in terms of a week, not a quarter.
How to split the budget
A starting allocation across your four main credit lines, sized for an outbound-heavy team that runs sequences, workflows, waterfall, and dialer in parallel. We refine these percentages in Week 1 based on your actual usage.
Three months, three milestones.
Each month has a single job. Stabilize. Optimize. Sustain. By the August renewal, your team has a quarter of clean data to point to and a rhythm worth keeping.
This month we:
- Run pre-launch DNC scrub on every new sequence.
- Fix mailbox infrastructure: connect parked domains, complete warmup on any new mailboxes.
- Configure dialer to skip voicemails on international mobiles.
- Set per-user weekly budget visible to each rep.
- Hold weekly 30-min check-in with Apollo.
This month we:
- Tune the allocation percentages based on Month 1 actuals.
- Activate AI messaging in your Content Center for sequence content quality.
- Restrict waterfall to validated, engaged lists only.
- Double down on the channel returning the best reply or connect rate.
- Shift to bi-weekly check-ins with Apollo.
This month we:
- Lock in the rhythms that work. Document what changed.
- Build the renewal value story from a full quarter of clean data.
- Identify expansion plays the team has earned.
- Hold a final review meeting one week before renewal.
Playbook.
Five plays the team owns. Each one prevents a specific credit drain we identified together. Each one becomes part of the weekly rhythm.
Steps
- Scrub the contact list against your DNC list.
- Confirm minimum 200 validated emails before launch.
- Verify mailbox warmup status: minimum two weeks active before send.
- Cap sends to 50 per mailbox per day.
- Set A/B subject lines on the first two steps.
Steps
- Set voicemail handling on international mobiles to skip or no-credit-charge.
- Use phone-only filtered views before pulling mobile waterfall enrichment.
- Cap max attempts per contact at 3.
- Tag and exclude HQ-only numbers from outbound cadences.
- Run a weekly audit of dial outcomes vs credits spent.
Steps
- Run first-pass enrichment first. Waterfall only the no-result contacts.
- Set a credit cap per list run (suggested: 1,000 credits max).
- Reserve full waterfall for accounts with an active engagement signal or pipeline tag.
- Review monthly: cost per qualified contact added.
Steps
- Connect parked domains to active sequences. Spread send volume across them.
- Warm up any mailbox under 14 days old before live sends.
- Check inactive-reason flags weekly. Resolve any flagged accounts.
- Bounce rate above 3% on a mailbox: pause that mailbox, run audit, fix infra before resuming.
- Target: reply rate climbs from near-zero toward the 20% range achievable on healthy infrastructure.
Rhythm
- Monday morning: pull last week's credit consumption report. Compare actual to plan.
- Wednesday: mid-week pace check. Adjust if running hot.
- Friday afternoon: post next week's per-user budget to the team.
- Bi-weekly: Apollo touchpoint.
- Monthly: retune allocations based on actuals.
Tracking + tuning.
Weekly metrics
Escalation triggers
Three lines that, when crossed, change what we do that week.
-
Daily burn above 4,500 for three days running. Pause non-priority sequences. Audit waterfall use.Same week
-
Weekly burn above 28,000. Tap the protective reserve. Apollo + WalkingTree review the week before continuing.Same week
-
Mailbox bounce rate above 3%. Pause that mailbox. Run a deliverability audit. Resume only after a clean check.Same day
What each side does
Implementation, audit, weekly support
- 60-minute implementation session inside Week 1: deliverability fixes, DNC SOP walkthrough, sequence review.
- Deliverability audit and DNC scrubbing SOP, packaged and shared.
- Credit usage audit findings, refined against your actual usage in Week 1.
- Weekly check-in for Month 1. Bi-weekly through Month 2 and 3.
- Pace tracker view updated weekly.
- Renewal value review in the last week of Month 3.
Owner, rhythm, execution
- A named credit/pace owner on your side. The person who runs the Monday/Friday cadence.
- Pre-launch DNC scrub on every new sequence.
- Parked domains connected and used for sequence sends.
- Dialer voicemail settings updated in Week 1.
- Weekly pace report posted to your team.
- Attendance at the weekly Apollo check-in.
The renewal moment
By the last week of August, the conversation is different. Three months of clean burn, traceable reply rates, and a documented rhythm change what the renewal looks like. The data does the talking.